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Thanksgiving Miracle!!! |
December 5, 2013 |
Reviewer:
Paul Theuer from Manassas, Virginia
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Dear, Annette and Woody
Thank You to your excellent staff of people that helped brighten my Thanksgiving Day.
I called your company "Obadiah's Woodstoves" and talked to Larry D, late Monday 11/25/2013 about what I needed to fix my Breckwell P32 pellet stove that I was attempting to have fixed by Thanksgiving Day. Larry and my conversation ended that day by him letting me know that he needed to make phone calls and that I would receive a call the next morning (Tuesday). I did receive that call. I believe it to be Annette stating that my parts would be over-nighted. Also I received excellent e-mail communication.
I was pleased to see the UPS man coming up my driveway at 10:03am Wednesday morning. I got the parts and immediately started working on my pellet stove and I was done and it was working Wednesday afternoon. I write to you today (Thanksgiving) to let you know that I am a very happy customer and your efforts mean allot to me. I will be placing another order for other things I saw on your internet site that interests me. I will also let some of my pellet stove friends know about your company.
You may find this of interest.
I made a YouTube video showing my Breckwell P32 pellet stove in action and I mention your name (Obadiah's Woodstoves). https://www.youtube.com/watch?v=PeVRHbRFazc
Thanks Again to the Obadiah's Woodstoves Company and Staff and HAPPY THANKGIVING.
Paul Theuer
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